You can return part or all of your order for a refund within 30 days of receipt.
Incorrectly supplied or damaged/faulty items can be exchanged upon return. All other returns will be refunded back onto the credit/debit card or via the PayPal account used for the original purchase.
Goods should be returned in their original condition, ideally in the original packaging.
Currently this is at your own expense. However should the items be damaged/faulty or incorrect item/s supplied we will refund any postage costs incurred.
Please allow up to 10 working days for your return to be processed, and an additional 3-5 working days for your payment provider to credit your account. We will endeavour to notify you once your refund has been processed but in times of exceptional demand we will communicate any further delay via the website.
Extended Christmas returns
We appreciate you may be purchasing from us as a Christmas gift, therefore all orders purchased between 1 November 2019 and 16 December 2019 may be returned up until 31 January 2020. All other conditions for returns remain the same, and our standard 30 day returns policy will resume as of 25 December 2019.
If you would like to discuss your order please get in touch